Privacy Policy
The Landchester Construction & Builders (“Landchester”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, contact us, request a quotation, or engage us for construction and building services in Coimbatore, Tamil Nadu.
1. Information We May Collect
Depending on how you interact with us, we may collect your name, phone number, email address, postal address, company or organisation details, project requirements, preferred contact method, and information you submit through an enquiry or consultation request.
For a project or quotation, we may also receive information about the site, proposed construction or renovation, measurements, drawings, photographs, documents, budget range, schedule, material preferences, and other details needed to understand and plan the work. Please do not send sensitive personal information unless it is necessary for your enquiry or required for the project.
2. Information Collected Automatically
When you browse our website, we may receive limited technical and usage information such as your IP address, device and browser type, pages viewed, approximate location, referral source, and interaction data. We may use cookies or similar technologies where enabled to help the website function, understand usage, and improve our online experience.
3. How We Use Information
We may use personal information to respond to enquiries, arrange site visits or consultations, prepare estimates and proposals, communicate about a project, coordinate suppliers and professionals, provide and improve our services, maintain business and project records, prevent misuse, and comply with applicable legal, tax, accounting, safety, and regulatory obligations.
4. Sharing Information
We do not sell your personal information. We may share relevant information with employees, project managers, architects, engineers, consultants, contractors, suppliers, technology providers, payment or accounting service providers, and other partners where reasonably necessary to respond to you, prepare or deliver agreed services, maintain our systems, or complete a project.
We may also disclose information when required by law, legal process, a government or regulatory authority, or when reasonably necessary to protect the rights, safety, property, and security of Landchester, our clients, our workforce, or others. If our business is reorganised or transferred, information may be shared as part of that transaction subject to applicable law.
5. Project Documents and Photographs
We use project information only for legitimate business and service purposes. We will not use identifiable client information, private site documents, or project photographs for public marketing without appropriate permission or another lawful basis. If you provide content to us for a quotation or project, you confirm that you have the right to provide it for that purpose.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to enquiries, completing projects, maintaining warranty and accounting records, resolving disputes, enforcing agreements, and meeting legal or regulatory requirements. Retention periods may vary depending on the type of information and the nature of the relationship.
7. Security
We use reasonable administrative, technical, and organisational safeguards intended to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. No website, email transmission, or storage system can be guaranteed to be completely secure, so please take care when sending information online.
8. Your Choices and Rights
You may contact us to ask what personal information we hold about you, request correction of inaccurate information, ask about deletion where legally available, or withdraw consent for optional communications. We may need to verify your identity before acting on a request, and some information may need to be retained to meet legal, contractual, safety, or accounting obligations.
9. Marketing Communications
If we send optional updates or marketing messages, you may ask us to stop or use the unsubscribe option provided in the message. Even if you opt out of marketing, we may still send service-related communications about an enquiry, quotation, project, payment, safety matter, or other existing relationship.
10. Third-Party Websites and Services
Our website may contain links or embedded services operated by third parties. Their privacy practices are governed by their own policies, not this one. We encourage you to review those policies before submitting information to an external service.
11. Children’s Privacy
Our website and services are intended for general audiences and are not directed to children. We do not knowingly collect personal information from children through the website. If you believe a child has provided personal information to us, please contact us so we can review and address the matter.
12. Cross-Border Processing
Our service providers may process information using systems located in India or other jurisdictions. Where information is processed outside India, we will take reasonable steps required by applicable law to protect it and use it only for legitimate business purposes.
13. Changes to This Policy
We may update this Privacy Policy when our services, technology, or legal obligations change. The revised version will be posted on this page with a new update date. We encourage you to review this Policy periodically.
14. Contact Us
If you have a privacy question, want to make a request, or need clarification about how Landchester handles information, please contact The Landchester Construction & Builders through the contact details provided on this website. Please include enough information for us to understand and verify your request.